Contact Us


Please use one of the forms below to contact us for customer service or general comments and questions you may have and in regards to shipping and order fulfillment.

If your inquiry is product or warranty related, please scroll down to the "Manufacturer Contact" section where you can contact the manufacturer directly as they make, support and provide the warranty on the items you purchase.

 BNT - Customer Service

Use this form if you:

  1. are canceling an order
  2. are returning a new item
  3. received an incorrect item
  4. received a damaged item
  5. need updated tracking 

 BNT - Comments And Questions Use this form if you have a comment or question on availability of a product that we do or do not have and any other question regarding BNT.

 

 MANUFACTURER CONTACT

Please use the following manufacturer contact information regarding product service and warranty after your order has shipped. You may also refer to the manufacturer supplied paperwork that came with your order. 

DeWALT 800.433.9258 Service Warranty
Black+Decker 800.231.9786 Service Support
Makita 800.462.5482 Service Warranty
Porter Cable 888.848.5175 Service Warranty

 

CONTACT INFORMATION

 

Customer Service Number: 563.275.6235

Fax Number: 509.562.8433

Email Address: info@brandnewtools.com

 

Address for letters, envelopes: 
Brand New Engines, Inc. 
PO Box 472
Tipton, Iowa 52772